Terms & Conditions

Effective Date: [24th August 2025]

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Welcome to Munjie, operated by Grilled Pineapple Pet Products B.V. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to be bound by the following terms.

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General Information

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• The website www.munjiethedog.com is owned and operated by Grilled Pineapple Pet Products B.V., registered in the Netherlands under KVK number [Insert Number].

• References to "we," "us," or "our" mean Munjie/Grilled Pineapple Pet Products B.V.

• References to "you" or "customer" mean the user, purchaser, or visitor of this site.

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Use of the Website

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• You must be at least 18 years old to make a purchase.

• You agree not to misuse the website, attempt to access restricted areas, or use it for unlawful purposes.

• We reserve the right to restrict or terminate access to our website if misuse is detected.

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Product Information

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• We make every effort to ensure product descriptions, images, and information are accurate. However, slight variations in packaging or presentation may occur.

• All products are intended for pets only and must be used as directed.

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Orders & Payments

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• By placing an order, you confirm that all information provided is accurate and complete.

• Payments are processed securely via third-party providers. We are not responsible for delays or errors caused by these providers.

• We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is suspected.

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Shipping & Delivery

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• Shipping times are estimates and not guaranteed. Delays may occur due to external factors (e.g., courier issues, weather, customs).

• Full details are available in our Shipping Policy.

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Returns & Refunds

• Returns and refunds are subject to our Refund Policy.

• Perishable and opened items cannot be returned.

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Prices & Availability

• All prices are in Euros (€) and include VAT where applicable.

• Prices and product availability may change without notice.

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Intellectual Property

• All content on this website, including text, images, logos, product names, and graphics, is the property of Grilled Pineapple Pet Products B.V.

• You may not reproduce, distribute, or use this content without prior written consent.

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Liability

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• Our products are designed with care and tested for safety. However, we are not liable for misuse, allergies, or adverse reactions.

• Always supervise your pet when giving treats.

• To the fullest extent permitted by law, we disclaim all liability for damages arising from the use of our website or products.

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Privacy & Data Protection

• Your use of this site is also governed by our Privacy Policy and Cookie Policy.

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Governing Law

• These Terms & Conditions are governed by the laws of the Netherlands.

• Any disputes will be handled in the courts of Amsterdam, Netherlands.

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Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Grilled Pineapple Pet Products B.V.
Email: contact@munjiethedog.com
KVK Registration: 82193487